Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to processing and shipping your order as quickly as possible.

Order Processing

  • Orders are typically processed within 3-5 business days after payment is received.

  • Orders are processed Monday through Friday, excluding holidays.

  • During periods of high order volume, processing times may be extended.

Shipping Times

  • Standard shipping typically takes 3–7 business days after your order has been processed.

  • Delivery times are estimates and are not guaranteed.

  • Shipping delays caused by carriers, weather, holidays, or other circumstances beyond our control may occur.

Shipping Rates

  • Shipping costs are calculated at checkout and are based on the selected shipping method and destination.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email containing tracking information, if available.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping information at checkout.

  • We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

  • Once an order has been marked as delivered by the shipping carrier, we are not responsible for lost, stolen, or misplaced packages.

  • If you experience an issue with a delivered package, please contact the shipping carrier directly.

Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product so we can assist you.

Shipping Restrictions

  • We currently ship to locations where our shipping carriers provide service.

  • Certain products may be subject to shipping restrictions based on local regulations.

If you have any questions regarding your order or shipping status, please contact our customer support team.